Turn around time is roughly 2 weeks from purchase and it may not take this long but I will aim to get them done within the first week after payment. NO REFUND POLICY. Once cup is received if there is a problem please message me on tiktok or email me

💕Welcome to Ems Custom Cups; all products get made on TikTok Live. Please simply pick which cup you would like followed by the wrap you would like, then the wrap and we can discuss all the glitters or requests whilst on live. Please let me know in the notes/special requests box if you pick the alphabet decal what name you are having or if you are having a phone case, what phone model you have. All phone cases are made to order – I do not stock them in-house. Please also be aware that if there is a wrap that you want and it is not on the website and you would like it, there is a deposit to get the wrap in💕